Interpersonal Communication Skills In The Workplace

Author : Perry MCINTOSH
Genre : Business & Economics
Publisher : AMACOM Div American Mgmt Assn
ISBN : 9780761215110
Type book : PDF, Epub, Kindle and Mobi
File Download : 160 page
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Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Interpersonal Communication

Author : Kory Floyd
Genre : Interpersonal communication
Publisher :
ISBN : 0071315136
Type book : PDF, Epub, Kindle and Mobi
File Download : 405 page
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Kory Floyds approach to interpersonal communication stems from his research area where he studies the positive impact of communication on our health and well-being. Interpersonal Communication 2e shows students how effective interpersonal communication can make their lives better. With careful consideration given to the impact of computer-mediated communication, the program reflects the rapid changes of the modern world that todays students live and interact in, and helps them understand and build interpersonal skills and choices for their livesacademically, personally, and professionally.

Interpersonal Communication

Author : Denise Solomon
Genre : Psychology
Publisher : Routledge
ISBN : 9781351174367
Type book : PDF, Epub, Kindle and Mobi
File Download : 572 page
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This fully revised text demystifies interpersonal communication skills by bringing the latest research together with practical guidance that prepares students to discern key communication dynamics and communicate more effectively in all areas of their lives. The new edition draws on current theory and research to guide students through the foundations of the discipline, recent developments in scientific research, and tips for improving their own interpersonal communication skills. In addition, readers will find: Expanded coverage of technology and computer-mediated communication, including explicit examples of what interpersonal communication looks like online. Invitations to engage with elaborated descriptions of theories and related resources on the companion website whenever prominent theories of interpersonal communication are mentioned in the text. A commitment to gender inclusive language and topics, as well as a new feature, "IDEA: Inclusion, Diversity, Equity, and Access," that invites students to consider ways to address exclusion and inequity in interpersonal communication. The fully revamped companion website includes updates across all resources, additional videos, self-quizzes for students, and all-new instructor resources, which can be accessed at www.routledge.com/cw/solomon. Also new to the companion website for this edition are links to essays and videos featuring the work that students in the Communication Studies program at the California State Prison, Los Angeles County, produced in response to self-reflection prompts in the first edition. These materials provide insight into facets of interpersonal communication in these students’ lives, and they offer a broad range of rich life experiences. Interpersonal Communication: Putting Theory Into Practice, Second Edition is ideal for undergraduate students in courses on interpersonal communication and communication skills.

The Interpersonal Communication Playbook

Author : Teri Kwal Gamble
Genre : Language Arts & Disciplines
Publisher : SAGE Publications
ISBN : 9781071830819
Type book : PDF, Epub, Kindle and Mobi
File Download : 495 page
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Written in a conversational style and presented in an innovative handbook format, The Interpersonal Communication Playbook empowers students to take an active role in the development of their communication skills in both physical and digital arenas. Bestselling authors Teri Kwal Gamble and Michael W. Gamble provide students with ample opportunities to make personal observations, examine personal experiences, and assess their personal growth across interpersonal contexts. The Second Edition features a new chapter on The Cultural Dynamics of Interpersonal Communication in response to the COVID-19 pandemic and lessons learned on adapting communication skills to changing conditions, ways to develop communication resiliency, and the value in practicing mindfulness. This title is accompanied by a complete teaching and learning package. Contact your SAGE representative to request a demo. Learning Platform / Courseware SAGE Vantage is an intuitive learning platform that integrates quality SAGE textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It’s a learning platform you, and your students, will actually love. Learn more. Assignable Video with Assessment Assignable video (available in SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. Watch a sample video now. LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.

Interpersonal Communication

Author : Teri Kwal Gamble
Genre : Language Arts & Disciplines
Publisher : SAGE Publications
ISBN : 9781452287416
Type book : PDF, Epub, Kindle and Mobi
File Download : 497 page
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Written in a conversational style for students living in today's world of ever-evolving media and new technology, this hands-on skills guide by Teri Kwal Gamble and Michael W. Gamble puts students at the center of interpersonal communication. To help them become better, more successful communicators, married author team Teri Kwal Gamble and Michael Gamble shed new light on the dynamics of students' everyday interactions and relationships, and give students the tools they need to develop and cultivate effective communication skills. Using an applied, case-study approach that draws from popular culture and students' own experiences, Gamble and Gamble go beyond skill building by encouraging readers to critically reflect on their own communication patterns and actively apply relevant theory to develop and maintain healthy relationships with family, friends, romantic partners, and co-workers. Designed to promote self-reflection and develop students' interpersonal communication skills, each chapter of this engaging text examines how media, technology, gender, and culture affect the dynamics of relationships and self-expression.

The Dark Side Of Interpersonal Communication

Author : Brian H. Spitzberg
Genre : Language Arts & Disciplines
Publisher : Routledge
ISBN : 9781135597689
Type book : PDF, Epub, Kindle and Mobi
File Download : 427 page
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The Dark Side of Interpersonal Communication examines the multifunctional ways in which seemingly productive communication can be destructive—and vice versa—and explores the many ways in which dysfunctional interpersonal communication operates across a variety of personal relationship contexts. This second edition of Brian Spitzberg and William Cupach’s classic volume presents new chapters and topics, along with updates of several chapters in the earlier edition, all in the context of surveying the scholarly landscape for new and important avenues of investigation. Offering much new content, this volume features internationally renowned scholars addressing such compelling topics as uncertainty and secrecy in relationships; the role of negotiating self in cyberspace; criticism and complaints; teasing and bullying; infidelity and relational transgressions; revenge; and adolescent physical aggression toward parents. The chapters are organized thematically and offer a range of perspectives from both junior scholars and seasoned academics. By posing questions at the micro and macro levels, The Dark Side of Interpersonal Communication draws closer to a perspective in which the darker sides and brighter sides of human experience are better integrated in theory and research. Appropriate for scholars, practitioners, and students in communication, social psychology, sociology, counseling, conflict, personal relationships, and related areas, this book is also useful as a text in graduate courses on interpersonal communication, ethics, and other special topics.

Skilled Interpersonal Communication

Author : Owen Hargie
Genre : Psychology
Publisher : Routledge
ISBN : 9781134588176
Type book : PDF, Epub, Kindle and Mobi
File Download : 566 page
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Previous editions ('Social Skills in Interpersonal Communication') have established this work as the standard textbook on communication. Directly relevant to a multiplicity of research areas and professions, this thoroughly revised and updated edition has been expanded to include the latest research as well as a new chapter on negotiating. Key examples and summaries have been augmented to help contextualise the theory of skilled interpersonal communication in terms of its practical applications. Combining both clarity and a deep understanding of the subject matter, the authors have succeeded in creating a new edition which will be essential to anyone studying or working in the field of interpersonal communication.

Interpersonal Communication

Author : Pamela J. Kalbfleisch
Genre : Language Arts & Disciplines
Publisher : Psychology Press
ISBN : 9781135443108
Type book : PDF, Epub, Kindle and Mobi
File Download : 312 page
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Interpersonal relationships are the core of our societal system and have been since before the dawn of civilization. In today's world, friends, lovers, companions, and confidants make valuable contributions to our everyday lives. These are the relationships whose members are not automatically participants as a result of their birth and kin affiliations. The focus is on these relationships that must be forged from the sometimes indifferent, and sometimes hostile world. Yet, there is still much that is not known about how these relationships evolve, how partners communicate in on-going relationships, how people keep their relationships together, and how they cope when they fall apart. Primary to the focus of this book is the underlying theme of evolving interpersonal relationships from the initial encounter to the mature alliance. The contributors to this volume provide a contemporary perspective for the study of interpersonal relationships. Fresh areas of scholarly inquiry are presented and existing approaches are re-examined. Research in the introductory chapters breaks new ground, and appraises the ultimate question of what impact initial interactions have on further relational development. The mid-section of the volume concerns communication issues that confront the members of a relationship in process, focusing on how conflict and jealousy are communicated to a relational partner. This research considers relational development as well as obstacles and barriers to evolving relationships. The concluding chapters probe the question: Ultimately do all good things have to come to an end? Employing innovative techniques to examine maturing and disengaging relationships, the research presented here focuses on how interpersonal relationships become committed and mature.

Interpersonal Communication

Author : Richard West
Genre : Language Arts & Disciplines
Publisher : SAGE Publications
ISBN : 9781544336671
Type book : PDF, Epub, Kindle and Mobi
File Download : 417 page
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Interpersonal Communication, Fourth Edition empowers you to become a more confident communicator by providing you with both the knowledge and the practical skills you need to make effective communication choices in today's rapidly changing and technologically advanced society. Rather than "telling" you how to communicate, authors Richard L. West and Lynn H. Turner offer a toolbox of key skills so you can actively choose and experiment with strategies appropriate for a given situation. Filled with realistic examples and scenarios that reflect the diversity and interactions of today's students, this practical text makes clear connections among theory, skills, and the life situations we all encounter on a daily basis. New to the Fourth Edition: New personal reflection questions for the IPC Careers and IPC Around Us features help you discover the relevance of interpersonal communication in your everyday life. A new applied theory feature, IPC Praxis, shows you how to apply the theories outlined in the chapter narrative to your life experiences. New chapter wrap-ups, key questions for application, and communication application tests provide you with opportunities to assess what you have learned in the chapter. SAGE edge provides you with helpful tools, including eFlashcards, practice quizzes, and more, in one easy-to-use online environment.

Interpersonal Communication

Author : Peter Andrei
Genre :
Publisher : Independently Published
ISBN : 1656796783
Type book : PDF, Epub, Kindle and Mobi
File Download : 236 page
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Defeat the obstacle to success in business and life: weak interpersonal communication skills. Want to make more sales? Want to ace every interview? Want your presentations to influence people? Want to get instant respect from the team you manage? Want to know exactly what to say to every person, in every situation? Want to do this all with proven, time-tested, step-by-step strategies? Listen... you have a problem: If your interpersonal communication skills are not excellent, they are holding back your career. They are leaving untapped potential for growth on the table. They are missing opportunities daily. This causes anxiety and frustration. And you don't deserve that. Instead, here's what you deserve: You deserve to explode your success rate in sales pitches and interviews. You deserve to ace every presentation with easy confidence. You deserve to influence your team and make your ideas happen. You deserve to empower your professional career by mastering interpersonal communication. Trust me, I've been there: I remember when my interpersonal communication skills were weak, moving me away from my goals. I remember they were average, keeping me stagnant. And I also remember when they became excellent, propelling me towards my goals, and creating new opportunities every single day. And here's why you can trust me: I wrote two best selling books on communication, coached thousands of mentees, and received national recognition as a competitive public speaker. In fact, I won 27 awards as one. How? By using these exact step-by-step strategies to change minds and influence people with ease. With this new book, you will learn over 400 proven secrets for perfect interpersonal communication: Chapter 1: Learn the simple basics that guarantee effective interpersonal communication. Chapter 2: Discover the single most effective structure for persuasive business communication. Learn 21 hidden, little-known methods to master this structure like an expert. Chapter 3: Master the 31 proven steps for an engaging presentation that captivates audience attention. Avoid the 5 most common presentation mistakes that will undermine your credibility. Chapter 4: Discover the 51 presentation techniques that guarantee perfect eloquence, total influence, and successful persuasion. Learn how to speak with bullet-proof confidence. Chapter 5: Learn the 21 most powerful little-known communication openings that were used by people like John F. Kennedy, Martin Luther King, and Anita F. Hill to get undivided attention. Chapter 6: Master a proven 23-step process to easily write the most common type of speech successful people are always asked to give. Be prepared, not scared. Chapter 7: Learn the hidden, little-known secrets of advanced business communication that wins friends and influences people. For a limited time only, you also get $150 of FREE exclusive bonuses from a URL inside: a free video course by the author, a free personal training email session, 5 free communication eBooks (PDFs), and 6 free supplementary resources. Here's what you should do now: Go hit that buy-now button. It can save you from a lifetime of weak interpersonal communication skills. And that will cost you much more than this book. If you're not ready to buy: Go hit that "look inside" button. Check out the table of contents to see the exact methods and communication secrets I will teach you.